April 30, 2021
We just got off the phone with a prospective partner and this is what they said about their current EAP, “The amount of time it takes to connect to a counselor, has started to deter our employees from using EAP…”
I mean… right?
We wish we could say we are shocked, but sadly, we are not. We have heard this before and Northstar works to break the “old” methodology used by traditional Employee Assistant Programs.
Many corporate EAP companies use ‘shadow networks’ or leverage networks established by an affiliate EAP. This causes delay and complicates the ability to access care for the employee.
At Northstar, we have a large counselor and therapist network made up of trained, licensed professionals who are prepared to contact your employee and work directly with them to overcome challenges and issues they are facing.
Experience the Northstar difference, direct and immediate access to services.
Contact us today to get started.