June 14, 2021
Our Northstar Team is very excited to see these outcomes and share them with you. Our expedited access to care and resources combined with the strength of our counselor network creates the NORTHSTAR DIFFERENCE of quality and service to your employees and their families.
Thank you to those who have partnered with us over the past year as companies, clients, and counselors. We appreciate the feedback and this report means good news for all of us.
Here are some of the statistics and responses to the Client Survey (conducted May 2021):
Actual Client Quotes:
After initial request or intake:
When asked if they would recommend Northstar:
What asked to rate their care:
At Northstar EAP our goal is to increase access for your real employees to connect with our real network of counselors and therapists. Our network is our largest asset and we are both proud and aware of the value it brings to our direct partners.
If your company works with a corporate EAP provider (Aetna, Magallen, Lifeworks, etc… to name a few) they are calling us! Calling us to access our therapists. At Northstar, we prioritize our direct company partners and their employees go to the top of our lists. Ultimately the quicker we can get your employee connected with the care they are seeking, the faster result and outcome can occur for your business operations.
Mental Health is topping the list of necessary employee benefits as far as what trends and opportunities are being forecasted.