Northstar Business Partner Assessment

Click "Next" below to start completing this 5 minute Organizational Assessment.

Organization Planning

Does the organization have formal and communicated mission and vision to all levels of the organization? Does it proactively influence and drive company culture?

Nothing in place.

Have documentation in place and information is completed. It is not clear and understood by employees, nor lived daily.

Strong. MVV is outstanding. Employees "live" the clarity. Items like vision, values, brand, what we do, how we do it, why we do it, are all in place.

N/A

Does your leadership meet regularely? Are organizational challenges and opportunities presented and discussed? Is there HR representation on your leadership team?

No or infrequent and/or inconsistent

As needed and attempts to be scheduled regularely

Yes and very engaged

N/A

Does your organization create strategic and/or operating plans? Do you update and evolve as needed?

Yes, but not consistent or in the past

Yes, and we review often

N/A

Do you set goals and objectives for the organization, departments and employees that align to organizational goals? Is it formalized? Is it effective? Does it influence pay or bonus eligibility?

Nothing in place.

Doing some but it is informal based on leader preference.

Proactive program in place for all levels of the organization. Conversations taking place with employees and receiving positive results and buy in. Pay performance is key.

N/A

How have you planned for business continuity with key employees, managers, and HR? How is an unplanned events addressed (death, disability, crisis)?

No leadership or key employee identification or plans. No support for any unplanned event.

Sporatic identification and development of future leaders and/or key employees. Critical incident support is included in our plan.

Systematic identification of key people and positions for the future. Development in place and organization sees a clear path to business continuity. Critical incident support is included in our plan and supported by a vendor?

N/A

HR Processes and Compliance

Do you have a performance management process or system in place? Do you use mandatory referrals as part of a corrective action for employee development plans?

No system in place to monitor or track.

Yes, but it is inconsistent and not well adopted across the organization

Yes, it is well communicated and appreciated by the employee and managers.

N/A

Tell me about your hiring and termination processes and procedures. Is the system working and getting qualified employees? Have you had any legal issues with termination?

High percentage of poor hiring. Poor early retention of new hires. Not following any consistent process. Managers hire without accountability. Possibly past fines or legal action taken against the firm. No termination systems. Just fire when ready.

Process is in place but not monitored and known to have examples of not following. Sporadic use of system. Termination guidelines in place but don't check for HR advice when terminating. Termination documents have not been reviewed by attorney or HR specialist.

Hiring and termination systems are in place and are monitored. Very defensible in court with consistency.

N/A

Do you support your employees with structured reviews and/or development plans? Is performance coaching or actions for performance offered?

No system in place

Yes, offered when needed or requested by employee. Not consistently managed

Yes, intergrated into our performance management and goal setting programs

N/A

What are you doing to support and educate employees on safety and prevention? Do you have protocols and support for critical incidents?

Nothing proactive. All reactive.

We do some training, awareness, and put up safety signs. No proactive offerings to reduce potential Workers Comp.

Complete analysis and review done annually. Regularly monitor systems to manage prevention, mitigation, cost management, and programs for minimizing expenses in W/C.

N/A

Do you offer leadership, manager and/or employee trainings?

No system in place

Yes, offered when needed or requested by employee. Not consistently managed

Yes, integrated into our performance management and goal setting programs.

N/A

Are any of your employees subject to Department of Transportation (DOT) requirements?

Some

The business depends on our employees being compliant with DOT requirements and have CDLs

N/A

Does your HR staff or team have support, training, or development?

Some, we use a consultant, attorney, or other resources at times

Yes, professional development offered, accessible and scheduled regularly

N/A

Organizational Mental Health and Wellness

Do you have an Employee Assistance Program (EAP) in place?

No or I don't know

Yes, not used often or effective

Yes and available to all employees and their families

N/A

Does your EAP provide trainings, resources, and proactive/reactive consultations with company leadership?

Yes, when requested

Complete analysis and support available to company leaders and HR contact.

N/A

Does your EAP provide additional wellness, work/life, such as financial information, legal assistance, elder and childcare referrals, etc...

None

Some

Yes, comprehensive options

N/A

Does your EAP provide additional tools, resources, and options for mental health support and employee engagement?

None

Some (too little, too many, or too complicated)

Yes, right amount

N/A

How do employees gain support when dealing with problems within the workplace?

Not sure

They go to HR as needed

Yes, we have a policy book in place outlining the process and system for addressing conflict and support

N/A

Employee Benefits

How do you use your employee benefits strategies to create improved work environments, talent acquisition, talent retention? How do you communicate to employees about these programs/plans? What is participation rate and feedback?

No plans, programs, systems in place, or communicated/used.

Some programs in place. Random and sporatic.

Systematic with program choices, communication, and utilization. Let employees be part of decisions and communication.

N/A

How do your employees get communications re: access to benefits? How do they know what is available?

No communications. Not even aware at management level of what is available.

Sporatic communication and low utilization.

Systematic communication and selling of systems/programs. High participation levels.

N/A

How competitive are your health/benefits plans with companies competing for your talent?

Don't know.

We have a feel for it due to frequency of talking to potential employees. Haven't had problems of losing people due to benefits offerings.

Had formal survey provided. Know our competitors well. We track in writing and monitor benefits. Our benefits are more competitive that competition.

N/A

Are leaders at all levels of the organization equipped to inform employees on all matters?

They know to ask when forming an answer

Yes, we have consistency across all areas and departments on messaging

N/A

People Metrics

Do you use data/analytics to monitor your human capital?

No measure. Don't track.

We have had some information provided in the past, no professional support.

Data and analytics are provided. Consultant provides support and guidance. Information is used to design plans.

N/A

How do you measure employee engagement? Is your current employee engagement acceptable to you?

No measure. Don't track.

Have tested in then past. Or have assessment but no proactive plan in improving.

Annual to bi-annual assessment. Proactive plan of improvement with active communication to employees.

N/A

What is current measurement of presenteeism and/or absenteesim? What actions are in place to improve?

Don't measure. Not aware.

Sporadic awareness. Some items in place and used inconsistently.

Systematic monitoring, awareness, and communicated. Proactive in implementation.

N/A

What is the current measurement of utilization being reported by your EAP program? Are presenting issues defined? What actions are in place to improve?

Don't measure. Not aware.

Sporadic awareness. Some items in place and used inconsistently.

Systematic monitoring, awareness, and communicated. Proactive in implementation.

N/A

To view your assessment, please provide the following information. (All fields are required.)

Your Name

Company Name

Employee Count

Email Address